All Major Units purchasable online ship via UPS or a freight carrier determined by Mattrine Boats logistics team. To purchase a major unit that cannot be added to the cart, please call the Sales Team at (720) 441-4370. Most items not purchasable on the website will require delivery via freight carrier or specialized boat hauler.

Items shipped via freight to remote locations and destinations outside the continental US, including but not limited to Alaska and Hawaii, and isolated areas and islands throughout the Florida Keys, Maine, Massachusetts, New York, and Washington, may have an additional shipping cost applied. While rare, on the occasion that an order has been placed in one of these areas, a Mattrine Boats representative will contact you to confirm the shipping destination and rates. At that time, customers may opt to cancel the order at no cost or cover the additional freight fees.

For parts orders, shipping is provided via UPS Ground or USPS Priority and is determined by the Mattrine Boats logistics team. Expedited shipping methods are available during the checkout process. The cutoff for same-day shipping is Noon, 12 PM PST Monday-Friday. If you require expedited processing, please call us before or after placing your order—expedited processing cannot be guaranteed.

Flat rate shipping is only available for the lower US 48 states, except for specific special delivery locations such as the Florida Keys and other remote areas and islands. Free shipping covers the base transportation cost and does not include oversized fees, residential delivery charges, limited access fees, lift gate fees, expedition fees, etc. Additional fees are added during the checkout process and listed on both the product pages and on the checkout page.

Shipping costs are non-refundable. Customers will be responsible for paying all shipping costs when returning an order. Make sure to get a tracking number for your shipment. Customers bear the responsibility to monitor the progress of any returned packages.

Please allow up to 5 business days during peak season for processing and shipping on all major units. All orders are processed in the order they are received. Customers may experience slight shipment delays due to a high volume of orders. The Boat Specialists is actively working towards optimizing its services to best support this increase in demand. Thank you for your understanding.